Shipping policy

Thank you for shopping at Vizily! We appreciate your support for our small business.

Processing Time:

  • Orders are processed and shipped within 1-7 business days (including weekends and holidays) after payment is received.
  • Please note that processing times may be extended during peak seasons or promotional periods.

Shipping Methods and Rates:

  • We offer standard shipping via UPS and expedited shipping options for domestic orders within the United States.
  • Shipping rates are calculated based on the weight of your order and the shipping destination. You can view the shipping cost at checkout before completing your purchase.
  • We currently do not offer international shipping.

Shipping Confirmation and Tracking:

  • Once your order has been processed and shipped, you will receive a shipping confirmation email containing your tracking number. Please allow up to 24 hours for the tracking information to update.

Delivery Time:

  • Standard shipping typically takes 3-7 business days for delivery within the United States, depending on your location and the carrier's delivery schedule.
  • Expedited shipping options are available for faster delivery times, with delivery typically within 1-4 business days.

Shipping Address:

  • Please ensure that your shipping address is accurate and complete at the time of checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.

Lost or Delayed Shipments:

  • While we do our best to ensure timely delivery of your orders, we are not liable for any lost, stolen, or delayed shipments caused by the carrier or due to unforeseen circumstances beyond our control.
  • If you believe your order is lost or significantly delayed, please contact us at [Contact Email or Phone Number] so we can assist you in tracking down your package or initiating a claim with the carrier.

Shipping Policy Updates:

  • We reserve the right to update our shipping policy at any time without prior notice. Any changes to our policy will be posted on our website.

If you have any further questions or concerns regarding our shipping policy, please feel free to contact us at Vizilybrand@gmail.com. Thank you for choosing Vizily!